Hosting
Support Guru is offering outsourced web hosting
support services around the globe.
Hosting Support
Guru has been in the outsourcing industry for over 20 years now and is better
known for Managed IT Services and Remote Infrastructure Management Services.
Choose from a
range of our Outsourced Web Hosting Support services portfolio which can be custom
built for your business and can be scaled to your business needs. Our clients
include web hosting providers, data centers, web/app developers, digital
marketers, and more, who want to maintain high service uptime, deliver quality
technical support and delight their clients.
Web Hosting
Support – For web hosting providers and data centers
24*7 Helpdesk
Support – Live chat, Email, Monitoring alerts, Tickets
Server
Management – Server
Monitoring, Emergency Support, and Complete Server Maintenance.
Dedicated
Technical Support – Server
Monitoring, Incident Management, Proactive Server
Management,
End-user Service Desk, Vendor Escalations, Knowledge Management
Cloud hosting
Support – For SaaS, IaaS, PaaS providers and private cloud owners.
Technical
Support – For businesses with private server infrastructure.
Per Hour
Server Support – Server Security Audit, Server Downtime audit, Exchange server
support service with secure connection to resolve issues
Monthly
Server Management – Monitoring
of Server’s performance, network traffic, disk space usage, server services,
installation of 3rd party software and scripts, resolving a technical issue
Proactive
Server Management – Focuses on
the prevention, service interruptions, monitoring server’s optimal performance
Reactive
Server Management – Manage server where you require more
time to response in any incidence
Server
Setup and Optimization –
Windows server setup, including web server, database server, mail server, DNS
server, FTP server, SSH server are installed and configured using best
practices
Server
Migration Plan – Planning
and execution for Server-to-server migration, data migration
24×7 Server
Monitoring – Monitor
alerting dashboards, open trouble tickets, call your onsite team or remediate
and troubleshoot issues as required
We monitor, manage, and maintain your IT
infrastructure and provide world-class support to your customers for a fixed
monthly fee. Feel free to contact us at info@hostingsupportguru.com
to know more: